Privacy Policy

Privacy Policy – Nomadic N.V.

Last updated: September 2026

Nomadic N.V. respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect through nomadicsuriname.com, why we collect it, how it may be used, when it may be shared, and what choices may be available regarding personal information.
This policy applies to visitors, customers, applicants, account holders, and other persons who interact with Nomadic N.V. through the website or related communication channels.

1. Who We Are

This website is operated by Nomadic N.V., a company providing tours, travel experiences, educational activities, and related services in Suriname.
Website: nomadicsuriname.com
Email: info@nomadicsuriname.com
Telephone / WhatsApp: +597 8606634

2. Information We May Collect

Depending on how you use the website or our services, we may collect information such as your name, email address, telephone or WhatsApp number, country of residence, billing information, booking and tour information, account information, travel dates and preferences, dietary requirements or allergies, information relevant to the safe organization of a tour, messages and correspondence, newsletter subscription details, internship application information, school or university information, CVs or résumés, and other documents uploaded through application forms.
We may also collect technical information generated when you use the website, such as IP address, browser information, device information, and cookies.
We aim to collect only information that is reasonably relevant to the service, application, communication, or website feature involved.

3. Booking and Customer Information

When you make an inquiry, reservation, or booking, we may use your information to respond to your inquiry, check availability, prepare quotations and invoices, process and manage reservations, communicate changes or important travel information, arrange transport, accommodation, activities, guides, or other services, maintain booking and financial records, and provide customer support.
Where necessary to perform your booking, some information may be shared with relevant service providers.

4. Accounts and Website Purchases

Where the website allows customers to create an account, make a booking, place an order, or use WooCommerce-related services, information may be processed for account creation and administration, booking or order management, payment administration, customer communication, fraud prevention, and maintenance of transaction records.
Payment information may be processed through banks, payment processors, or other financial service providers.
Nomadic N.V. does not intentionally store complete payment-card details unless such information is specifically required and processed through an appropriate payment system.

5. Internship Applications

When you apply for an internship through the website, we may collect information including your name and contact details, country of residence, school or university, study program, study year, preferred internship dates and duration, areas of interest, motivation and learning objectives, information about what you believe you can contribute, school or internship requirements, your CV or résumé, and additional documents you choose to provide.
This information is used to assess your application, communicate with you, determine whether a suitable placement may be available, and coordinate an internship if an application progresses.
Application information is not sold or used for unrelated advertising purposes.

6. Contact Forms and Correspondence

When you contact Nomadic N.V. through a contact form, email, WhatsApp, telephone, or another communication channel, we may retain the information you provide in order to respond to your request, follow up on a booking or inquiry, provide customer service, and maintain relevant business records.

7. Newsletter and Marketing Communications

If you subscribe to our newsletter or otherwise give permission to receive marketing communications, we may use your name and email address to send information about tours, travel information, new website content, blog articles, promotions, and updates from Nomadic N.V.
Our website may use third-party email marketing services, such as Mailchimp, to manage mailing lists and email campaigns.
You may unsubscribe from marketing emails at any time by using the unsubscribe option contained in the email or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending necessary messages relating to an active booking, application, payment, or customer-service matter.

8. Sensitive or Special Information

Some tours may require us to know limited information concerning allergies, dietary restrictions, mobility limitations, or medical considerations relevant to participation or safety.
We request that clients provide only information that is reasonably necessary for us to organize the service safely and appropriately.
Where such information must be shared with a guide, accommodation provider, food provider, or other service partner, we aim to limit the information shared to what is reasonably necessary.

9. Sharing Information with Service Providers

Nomadic N.V. may work with third parties to provide tours and website services.
Depending on your booking or use of the website, information may need to be shared with accommodation providers, transport providers, boat operators, local guides, activity providers, community partners, payment providers, banks, website hosting providers, email service providers, software providers, or booking-service providers.
We aim to share only information reasonably necessary for the relevant purpose.
We may also disclose information where required by law, court order, governmental authority, or another lawful obligation.

10. We Do Not Sell Personal Information

Nomadic N.V. does not sell customer or applicant personal information to advertisers or unrelated third parties.
Personal information is used for legitimate operational, administrative, communication, safety, booking, application, and legal purposes associated with our services.

11. Cookies

Our website may use cookies and similar technologies.
Cookies are small files stored on your device that may help the website function correctly, remember preferences, maintain login sessions, manage shopping or booking functions, improve performance, or understand how visitors use the website.
Some cookies may be necessary for website functionality, while others may be used by third-party services.
Your browser may allow you to block, restrict, or delete cookies. Disabling certain cookies may affect how parts of the website function.

12. Website Accounts

If you create an account on the website, certain information may be stored so that you can log in, access account features, view bookings or orders where applicable, and manage your information.
You are responsible for maintaining the confidentiality of your login credentials.
If you believe your account has been accessed without authorization, please contact us.

13. Comments

If commenting is enabled on parts of the website, information submitted through comments may be stored together with technical information used for security and spam prevention.
Approved comments may be visible publicly.
Do not include sensitive personal information in public comments.

14. Uploaded Files and Documents

Where the website allows files to be uploaded, such as CVs, résumés, school documents, or application materials, those files may contain personal information.
Users should avoid including unnecessary sensitive information in uploaded documents.
Uploaded documents will be used only for the purpose for which they were submitted or another purpose reasonably connected to that request.

15. Images and Media

Visitors should be aware that images uploaded to websites may sometimes contain embedded metadata, including location information.
Nomadic N.V. may also publish photographs and other media connected to tours, nature, education, and travel experiences.
Where identifiable guests are used for promotional purposes, appropriate permission should be obtained or guests should be given a reasonable opportunity to indicate that they do not wish to appear in promotional material.

16. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for purposes such as completing bookings and services, responding to inquiries, managing internship applications, maintaining accounting and transaction records, handling complaints or disputes, meeting legal or regulatory obligations, and maintaining legitimate business records.
Different categories of information may therefore be retained for different periods.
Information that is no longer reasonably required may be deleted, anonymized, or securely archived where appropriate.

17. Data Security

Nomadic N.V. takes reasonable organizational and technical measures to protect personal information against unauthorized access, misuse, accidental loss, unauthorized alteration, and inappropriate disclosure.
However, no internet-based system can guarantee absolute security.
Users should also take reasonable steps to protect their own accounts, devices, passwords, and communications.

18. Third-Party Websites

Our website may contain links to websites or services operated by third parties.
Nomadic N.V. is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.

19. Your Choices and Rights

Depending on applicable law and the circumstances, you may contact Nomadic N.V. to ask what personal information we hold about you, request correction of inaccurate information, request deletion of information that is no longer required, withdraw consent where processing is based on consent, unsubscribe from marketing communications, or raise concerns about how your information is being used.
Some information may need to be retained where this is necessary for legal, contractual, accounting, safety, or legitimate business reasons.
Requests may be sent to info@nomadicsuriname.com.
We may need to verify your identity before responding to certain requests.

20. Children and Minors

Our services may in some cases involve families, students, or younger participants.
Where personal information concerning a minor must be collected, Nomadic N.V. will seek to limit collection to what is reasonably necessary for the relevant booking, activity, application, or safety requirement.
Where appropriate, information should be provided by or with the knowledge of a parent, guardian, school, or other responsible adult.

21. International Visitors

Nomadic N.V. serves visitors from Suriname and other countries.
Information may therefore be communicated or processed across borders where necessary to arrange travel services, communicate with customers, or use international technology providers.
Where applicable, we will take reasonable steps to handle such information responsibly.

22. Changes to This Privacy Policy

Nomadic N.V. may update this Privacy Policy when our services, website functions, technology, or legal obligations change.
The latest version will be published on this page together with the date of the most recent update.

23. Relationship with Other Policies

This Privacy Policy should be read together with the Terms and Conditions – Nomadic N.V., the Cancellation and Refund Policy – Nomadic N.V., and any booking-specific written conditions where applicable.
Nothing in this Privacy Policy is intended to remove rights or obligations that cannot legally be excluded.